For individuals looking to enter the realm of home automation for the first time, the Echo series of products is ideal. In most cases, they are simple to set up, operate, and debug when something goes wrong.
Additionally, as they are among Amazon’s selection of goods, reliability and build quality are given a lot of attention. After all, you have a reputation to uphold if you are the biggest smart home brand on the planet. Despite all, this isn’t the Echo range’s main selling point in our opinion.
The ease of the Echo line is its main selling feature. This is definitely the best course of action for individuals who desire the smart home experience but aren’t necessarily very tech-savvy. It is much simpler to use because it syncs with Alexa so easily.
Users should soon be able to control every aspect of a wide range of domestic tasks simply by speaking orders. Given that Alexa is one of the more advanced voice-activated gadgets, everything is made so much easier by this connectivity.
Having said that, you wouldn’t exactly be reading this if things always ran smoothly, now would you?
Even while Amazon has done a fantastic job making ensuring that its hardware is as user-friendly as possible, there will occasionally be a few issues.
It does not indicate a subpar product. Instead, it is generally easiest to think of it this way: the more complicated the technology, the greater the likelihood that occasional little problems will arise.
As a result, there are numerous various ways to fix an Echo device that isn’t functioning as it should.
We decided to provide this short guide to help you get everything back online after noticing that there are a lot of complaints claiming that people are having problems obtaining any sound from their Echo devices at all. So, if this is the information you were seeking, you have arrived at the appropriate location!
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Solutions To Fix Echo Dot Not Sound
In our articles, we typically try to identify the problem’s underlying causes at this point. But since there are so many different things that can trigger this problem, we chose to tackle it head-on this time. Whatever the cause, the solutions listed below will almost certainly make things right.
Check the Volume
Even while we understand that this seems a little too simple to be the issue, it is always preferable to start small so that we don’t unintentionally overlook something.
The issue could occasionally be caused by the speaker’s volume is turned all the way down. This could very well be the reason, especially if you recently purchased it and are still setting it up.
Therefore, all you need to do to rule out this as the cause is to make sure the volume isn’t muted.
There are two methods for increasing the volume:
- You can turn the volume up from here with certainty if your Echo device has physical volume controls (only some do). Instead of holding it in, tap the button a few times on and off.
- However, the method you must use is slightly different if your Echo device is the kind without buttons on the device itself. You must enter the App itself in this situation. Try tapping mute and then readjusting the volume to a level that you find appropriate if the app is telling you that it’s already pretty loud.
This tiny trick, believe it or not, will work for the majority of users. If not, there is currently no need for concern. We still need a few more pointers.
Attempt reconnecting the Device
Your gadget may occasionally inform you that everything is connected and set to go when in fact nothing could be further from the truth.
It is possible that it won’t be connected at all, in which case some of the features won’t be accessible. Once more, if this is the root of your sound problems, the solution is quite straightforward.
- You will simply need to use the menu in the app to unpair your smartphone from the Echo device.
- When you do that, the Echo will automatically return to pairing mode.
- Following that, the blue circle will begin to rotate as it looks for devices to connect to.
- After disconnecting, re-connect the device by utilizing Bluetooth and your home network, as you normally would.
Hopefully, this new connection will resolve all of the issues you have been experiencing.
Turn off the “Do Not Disturb” feature.
The fact that Echo speakers are loaded with extra functionality intended to simplify your life is one of its many wonderful features.
The “Do Not Disturb” (DND) mode is one example of a feature that occasionally causes problems since it is so effectively hidden that you are unaware it is on until it starts to cause a problem.
This feature’s main goal is to stop the speaker from sending you any notifications while you are using it, ensuring that your music or podcasts won’t ever be interrupted.
- You only need to attempt speaking to the Echo to see whether there is sound coming from the Echo Dot.
- The DND mode is definitely activated if the speaker then starts to glow purple.
- You can also observe if the “sleep” button’s light is on to confirm this.
Disabling this feature makes sense because, occasionally, it prevents your speaker from functioning as it should.
You may easily complete the following from the app on your smartphone:
- The only thing you have to do is scroll to the device you want to utilize.
- Your app will then provide you the choice to switch between modes.
- Then, hopefully, everything will return to normal after you disengage the DND mode.
If not, proceed to the following step in this guide.
The procedures to deactivate the Do Not Disturb Mode are as follows:
- Get the Alexa app going.
- Disable Devices.
- Choose Echo and Alexa.
- Choose your gadget.
- Decide to be ignored.
- Disable Do Not Disturb.
Reset the device
Despite the fact that this advice is a little more drastic and intrusive than the others, it is sadly your last remaining option for having the issue resolved at home.
This means that while there are certain implications to resetting your device, they are not always severe if you anticipate them.
Unfortunately, wiping the device’s memory will erase everything there is on it.
Therefore, following the reset, you will have to set it up anew as if it were brand new.
However, conducting a reset occasionally is useful for getting rid of any issues that might have been collected over time with any device.
From the app, you can reset the device. Hopefully, following this, the item will begin functioning once again as if it were brand-new.
Turn off the brief mode.
For people who are tired of waiting for responses from Alexa, the assistant offers a Brief Mode that mutes many conversations. When this mode is activated, Alexa will handle the task you are commanding and won’t always reply “OK.” It also increases the assistant’s efficiency.
When you initiate an order, such as turning on the lights or closing the door, you might not hear the Alexa response voice coming from the Echo Dot. This could be because Brief Mode is on.
To turn off the Brief Mode, adhere to these instructions:
- Activate the Alexa app.
- Click More, then choose Settings.
- Choose Voice Reactions.
- Disable Brief Mode.
Power Cycle The Echo Dot.
The longer the Echo Dot runs, the more possible it is that one of its several processes will have a fault or error, causing a memory leak, garbled network data transmission, or system failure.
When your Echo device is silent, power cycling is advised since it ends all running processes and brings the smart speaker back to a stable state.
All you have to do is unhook the appliance from the wall socket, give it 30 seconds to drain its power capacitor and clear all of its memory, and then plug it back in.
Reduce Bluetooth and WiFi interference.
The Echo Dot has Bluetooth capabilities that enable it to be used as a Bluetooth speaker with your computer and mobile device. It also has a WiFi connection that enables you to control smart home devices and access information like weather predictions, the most recent news, or any website.
As a result, the Echo Dot may stop functioning, cease responding to your orders, and stop playing any sound if there is any interference with the Wifi or Bluetooth signals.
Turn off unnecessary items that could interfere with the signals of the Echo Dot, such as baby monitors, microwaves, walkie-talkies, etc., and increase WiFi transmissions by using a WiFi booster or extender.
Look into your internet connection.
For the Echo Dot to function effectively and play audio files like audiobooks, it must always have an internet connection. Check to make sure your subscription hasn’t expired and that your device is continually receiving it.
Resetting the router will let it choose the least-used channel for each frequency again, resulting in a better connection to your Echo device and resolving connectivity problems.
Note: No internet connection is necessary when using the Echo Dot as a Bluetooth speaker to stream audio files from your computer, smartphone, or TV.
Conclusion
If you’re experiencing issues with your Echo Dot not emitting sound, don’t worry. We have a few solutions for you. First, try restarting your Echo Dot by pressing and holding the Action button on the top for five seconds until the light ring turns off. Once it’s turned off, release the button and wait until the light ring turns orange before saying, “Alexa, turn on.” You can also check to see if your Echo Dot is muted. To do this, just press and hold the Mute button on the top of your device for three seconds until you see a white light flash. If it is muted, un-muting it should solve your issue. Finally, if all else fails, try disconnecting and reconnecting your Echo Dot to power using the included micro-USB cable. Hopefully one of these solutions resolves your problem!