In this article I will offer very simple but complete step-by-step instructions for how to pair Aukey EP-N5 true wireless earbuds to any device – an Apple PC or iPhone, a Windows PC or Android phone.
First we’ll cover the most basic steps, which should help you get your EP-N5 ‘buds connected quickly and easily, and then we’ll go over some basic troubleshooting points if it doesn’t work.
Then at the end of the article I will offer more detailed instructions for finding and using the Bluetooth page on any phone or computer – Apple, Android or Windows.
How to Connect Aukey EP-N5 Earbuds to Any Device
Step 1 – Make sure that Bluetooth is turned on on your phone or PC
- For specific instructions on how to do this with an Apple iPhone or PC, an Android phone or a Windows PC, see below
Step 2 – Make sure your Aukey EP-N5 earbuds are close enough to the device
- Effective Bluetooth range can be quite long, but for pairing I like to have the earbuds and the device right next to each other
Step 3 – Open the charging case to turn your Aukey EP-N5 earbuds on and put them in pairing mode
- If this is the first time you are using them, the N5s will automatically go into pairing mode when you open the case, and you can go to step 4
- If your earbuds have already paired with another device, they will first try to find that device and reconnect with it. If there is no known device in range, after a few seconds they will go into manual pairing mode to find a new device.
So if you want to pair with a new or different device, just wait 10 seconds or so and then proceed to the next step
- Just make sure there are no previously paired devices – phones, PCs or other – that are in range, turned on and have Bluetooth active, or the Aukeys will pair with that device instead
Step 4 – Go back to your device’s Bluetooth page and select your Aukey EP-N5 earbuds
- If your EP-N5 earbuds are powered on and in pairing mode, they should appear here. If not, go back to the previous steps – and make certain the earbuds are close enough to your device and sufficiently charged
- Also, If you don’t see your EP-N5 earbuds listed, you can refresh the list, or turn Bluetooth off and on
- Again, for more specific instructions on how to do this with an Apple phone or PC, an Android phone or a Windows PC, see below
Your Aukey EP-N5 earbuds should now be paired and connected to your device. The LED indicator light should now be glowing steady blue, and if you are playing music or any other audio you should be able to hear it.
- Please note that you only have to go through this manual pairing process one time – after that, your Aukey earbuds and your phone, PC or other Bluetooth gadget will automatically find each other and pair every time they are turned on and in range
How to Connect Aukey N5 Earbuds: Basic Troubleshooting
- Make sure your Aukey EP-N5 earbuds are not just on and pairing, but are sufficiently charged
- Remember that your earbuds and device have to be in range of each other – effective Bluetooth range can be quite long, but when pairing I always have them right next to each other
- Make sure you are actually playing something – music, a movie, an audiobook or any other audio
- Check the volume controls on your EP-N5 earbuds, your gadget and your media player, making sure they are all turned up at least a bit
- Make sure your PC, phone, tablet or other device is not locked or in airplane mode
- Turn your earbuds off and back on and restart your PC or phone, and try the process again
If these steps don’t work, you can:
reset your Aukey N5 earphones:
- Make sure the headphones are in their case
- Open the lid and remove one headphone, and then close the lid
- Tap the touch-sensitive button 5 times
- Wait a few seconds and then tap the same button 7 times
- Return the earbud to the case, remove the other and again close the lid
- Repeat steps 4 and 5, and your EP-N5 will be cleared of all previous Bluetooth pairings, so you can try the pairing process again
- If all else fails, you can always contact the Aukey Online Support Page
And finally, if you’ve arrived at this article, but you actually have a different pair of Aukey headphones – that is, not EP-N5 earbuds, but a different model – you can go to our more general article: How To Pair Aukey Earbuds: Pairing Explained Simply
How To Find and Use the Bluetooth Page
How to Find and Connect Aukey N5 Earbuds on an Apple iPhone
- On your iPhone go to Settings, and then to Bluetooth
- Turn Bluetooth on
- Make sure your Aukey EP-N5 earbuds are in Pairing Mode (see sections above)
- Tap on the name of your Aukey EP-N5 earbuds
- Enter any required passwords or pin codes (if you’re not sure, enter 0000)
- Click Yes or Confirm for any ensuing pop-ups
How to Find and Connect Aukey N5 Earbuds on Apple MacBook PC
- Go to Apple menu, then System Preferences, and then Bluetooth
- Make sure your Aukey EP-N5 earbuds are in Pairing Mode (see sections above)
- Select your Aukey EP-N5 earbuds and click on Connect
- Enter any required passwords or pin codes (if you’re not sure, enter 0000)
- Click Yes or Confirm for any ensuing pop-ups
How to Find and Connect Aukey N5 Earbuds on an Android Phone/Tablet
- Swipe down from the top of your screen
- Find the Bluetooth icon and press and hold it until the Bluetooth page opens
- Make sure Bluetooth is turned on
- Make sure your Aukey EP-N5 earbuds are in Pairing Mode (see sections above)
- Tap on the name of your Aukey EP-N5 earbuds
- If you do not see your Aukey earbuds listed, you may have to press one of the following (depending on your device):
- Connect New Device
- Refresh
- Enter any required passwords or pin codes (if you’re not sure, enter 0000)
- Click Yes or Confirm for any ensuing pop-ups
How to Find and Connect Aukey N5 Earbuds on a Windows PC
- Go to Settings, and then to Devices
- Turn Bluetooth on
- Make sure your Aukey EP-N5 earbuds are in Pairing Mode (see sections above)
- Click on “Add Bluetooth or other device”
- Select your Aukey EP-N5 earbuds from the pop-up list and click on Connect
- Enter any required passwords or pin codes (if you’re not sure, enter 0000)
- Click Yes or Confirm for any ensuing pop-ups