Jabra wireless earphones and headphones are about as reliable as it gets, but even still you can have occasional problems, and it can be difficult to figure out how to get things back to normal functionality.
If this has happened to you, and you’ve tried everything you can think of and still can’t figure out how to solve the problem (or even what the problem actually is), you might want to reset your Jabra earbuds or headphones – a super-easy and trouble-free process that can solve a lot of problems you may be experiencing.
In this article I will offer clear and simple step-by-step instructions for how to reset most models of Jabra wireless headphones.
First we’ll cover the basic steps for resetting, then we’ll discuss some reasons why you might want to reset. After that I will include links for several specific models of Jabra wireless headphones and headsets, so that you can find more detailed instructions for your particular pair, and finally we’ll go over some basic Jabra headphones troubleshooting steps in case you are still having problems.
How To Reset Jabra Headphones: Step by Step Instructions
All Jabra headphones are a little different in how you reset them, but most of their processes involve holding down the multifunction key for 5-10 seconds.
We have prepared how-to articles for lots of different Jabra wireless headphone, earphone and headset models, and you can find the links for those articles below.
But if you want to try something right now – and keep in mind that you won’t hurt anything by trying – you can reset most Jabra headphone models with these 3 steps:
Turn your headphones on
Press the Multifunction key and hold it down for 5-10 seconds
- With certain Jabra wireless headphones and headsets you may need to press and hold down both the Multifunction and the Volume Up buttons, again fro 5-10 seconds, and with Jabra true wireless earbuds you may need to press the Multifunction button on both earbuds at the same time, again holding them down for 5-10 seconds.
- Generally you will get some kind of indication that the reset was successful – the LED indicators flashing blue or purple, a voice prompt or the headphones powering down
You will now need to re-connect your Jabra to your phone, tablet, PC or other Bluetooth device, and it is a very good idea to delete/forget your Jabra earbuds or headphones on the Bluetooth screen of that device before you re-pair them. You may also have to re-enter some of your personalized settings on your Jabra+ mobile app.
Please check out our article on How To Pair Jabra Headphones
Again, you can’t harm anything by trying any of these methods, but you may prefer to go to the Links for your particular model of Jabra headphones, in the How to Reset Specific Models of Jabra Headphones section below.
Why Reset Jabra Wireless Headphones?
Resetting Jabra Bluetooth wireless headphones can solve a lot of problems you might be having, and so it is recommended to reset yours if:
- You can’t get them to connect to your PC, phone, tablet or other device. You may also want to check out our guide on How To Pair Jabra Headphones
- Your headphones will pair with your device, but you keep losing the connection
- You are having problems charging your headphones, or even powering them on
- There are problems with sound – stuttering, delays (like between sound and video), gaps or stoppages, any distortion or strange sounds, or no sound at all
A reset is highly recommended if you are having recurring problems that you can’t quite figure out how to fix, especially since it is so quick and easy to do.
How to Reset Jabra Earbuds and Headphones: Specific Models
Again, a few specific Jabra earbud and headphone models might need to be reset in a slightly different way, so if the above process doesn’t work you can simply find your model below and click on the link, and you’ll be taken to more specific instructions for your particular headphones, headset or earbuds.
- How To Reset Jabra Elite 65T Wireless Earphones
- How To Reset Jabra Elite Active 65T Wireless Earphones
- How To Reset Jabra Elite 75T Wireless Earphones
- How To Reset Jabra Elite 85T Wireless Earphones
- How To Reset Jabra Elite Sports Wireless Earphones
- How To Reset Jabra Rox Wireless Earphones
- How To Reset Jabra Pulse Wireless Earphones
- How To Reset Jabra Sport Pace Wireless Earphones
- How To Reset Jabra Stealth Wireless Headset
- How To Reset Jabra Talk 45 Wireless Headset
- How To Reset Jabra Talk 25 Wireless Headset
- How To Reset Jabra Evolve 75 Wireless Headset
- How To Reset Jabra Engage 75 Wireless Headset
- How To Reset Jabra Evolve 65 Wireless Headset
- How To Reset Jabra Engage 65 Wireless Headset
- How To Reset Jabra Pro 9400BS Wireless Headset
- How To Reset Jabra Pro 9470 Wireless Headset
What If It Still Doesn’t Work?
If the factory reset of your Jabra headphones seems to have worked, and you’re still having the same problems with power and/or charging, with connection or with sound, you might want to do a little basic troubleshooting.
Troubleshooting Jabra Earphones and Headphones
If the reset of your Jabra wireless headphones, headset or earphones seems to have worked, and you’re still having the same problems with power and/or charging, with connection or with sound, you might want to do a little basic troubleshooting.
- Make sure your headphones and device are turned on and sufficiently charged
- Make sure the device’s Bluetooth is turned on, and that it is not locked or in Flight mode
- Remember that your headphones and device have to be in range of each other – this can be several hundred feet, but physical obstructions and interference can significantly reduce the range
- Make sure you are actually playing something – music, a movie, an audiobook or any other audio
- Check the volume controls on your speaker, your device and also its media player, making sure they are all turned up at least a bit
- Make sure your Jabra headphones are not actively paired to another device, or your device is not actively paired to other headphones, speakers or anything else
- Try un-pairing and then re-pairing your headphones and device
- Restart your PC or phone
- If all else fails, including the reset and restoring factory settings, you may need to contact the Jabra Online Support Page