Bose Soundlink wireless speakers are known for their simple and trouble-free operation and for their reliability, but sometimes you still might have some problems with getting them to work. And if nothing you’ve tried has resolved the issue, it might be time to factory reset your Bose SoundLink speaker – an easy process which can fix nearly any problem.
In this article I will offer very simple but complete step-by-step instructions for how to reset a Bose SoundLink Bluetooth wireless speaker..
First we’ll cover the most basic steps, which should help you perform a full factory reset of your Bose SoundLink, then we’ll discuss some reasons why you might want to reset your SoundLink, and finally go over some basic troubleshooting steps in case you are still having problems.
How To Reset Bose SoundLink Speakers: Step by Step Instructions
By following these 5 basic steps you should be able to successfully do a full factory reset on your Bose SoundLink Bluetooth wireless speaker.
Connect your Bose Soundlink speaker to a wall outlet using the supplied AC adaptor
Turn your Soundlink speaker on – the power button is on the left end of the control panel on the top of the speaker
Hold down the mute button – also on the control panel, two in from the right – for 10-15 seconds, until the indicator light flashes and your speaker powers down
You may now turn your SoundLink speaker back on, and you will need to re-enter any of your settings or customization on your speaker and/or Bose mobile phone app
You will also need to reconnect your speaker to any Bluetooth devices you use – phone, PC, tablet, music player, etc
Please check out our article on How To Pair Bose Speakers
Why Reset Bose Wireless Speakers?
A full factory reset of Bose SoundLink Bluetooth wireless speakers can solve a lot of problems you might be having, and so it is recommended to reset yours if:
- You can’t get it to connect to your PC, phone, tablet or other device. Again, you may also want to check out our guide on How To Pair Bose Speakers
- Your speaker will pair with your device, but you keep losing the connection
- You are having problems charging your speaker, or even powering it on
- There are problems with sound – stuttering, delays (like between sound and video), gaps or stoppages, any distortion or strange sounds, or no sound at all
After you factory reset your Bose SoundLink you will need to reconnect the speaker with your phone, PC, tablet and/or other devices, and you might also need to re-enter certain settings and preferences in the Bose app, but these aren’t difficult processes, and so a reset is highly recommended if you are having recurring problems that you can’t quite figure out how to fix.
Basic Troubleshooting of Bose SoundLink Speakers
If the factory reset of your Bose SoundLink wireless speaker seems to have worked, and you’re still having the same problems with power and/or charging, with connection or with sound, you might want to do a little basic troubleshooting.
- Make sure your speaker and device are turned on and sufficiently charged
- Make sure the device’s Buetooth is turned on, and that it is not locked or in Flight mode
- Remember that your speaker and device have to be in range of each other – this can be several hundred feet, but physical obstructions and interference can significantly reduce the range
- Make sure you are actually playing something – music, a movie, an audiobook or any other audio
- Check the volume controls on your speaker, your device and also its media player, making sure they are all turned up at least a bit
- Make sure your Bose SoundLink speaker is not actively paired to another device, or your device is not actively paired to other headphones, speakers or anything else
- Try un-pairing and then re-pairing your speaker and device
- Power down your speaker and turn it back on
- Restart your PC or phone
If all else fails, including the factory reset, you may need to contact the Bose Online Support Page
And finally, if you’ve arrived at this article, but you actually have a different Bose Bluetooth wireless speaker – that is, not a SoundLink, but a different model – you can go to our more general article: How To Pair Bose Speakers: A Simple Guide.